Returns & Exchanges

At THCA King, we stand behind the quality of our premium products and offer a 30-day return policy for unopened and unused items. If you are not completely satisfied with your purchase, we are committed to making it right through a streamlined exchange or refund process.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to obtain a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring the RMA number is clearly written on the outside of the box.

• 3.
  Ship the Item

  Send your package to our returns processing center using a trackable shipping method to ensure safe delivery.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.